Privacy Policy

 

Astro Trails Ltd. receive, collect and store any information you enter onto our website or provide us with in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us, such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To create aggregated statistical data and other aggregated and / or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  3. To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Additional Information for Reservations

If you make a reservation on one of our projects, our service providers (such as ground agents or airlines) will require additional information such as passport information, home address, etc. When possible we will obtain assurances from these third parties that such information will be safeguarded and only used to enable them to provide the required services and that the information will not be held beyond the time of provision of that service. The information will not be retained on our database beyond the time it may be required by official regulators or government departments.

 

Payment Information

We do not use direct payment gateways on this site. If you make a reservation with us we will provide you with a link to our specialist Merchant Service provider which adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We will not store any payment information on our database.  

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Removing Your Data

If you don’t want us to process your data anymore, please contact us at info@astro-trails.com or send mail to us at: 538 The Whitehouse, London, SE1 8YT.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and / or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@astro-trails.com or send mail to us at: 538 The Whitehouse, London, SE1 8YT.